Who we are

Lookworthy Face and Body Retreat, LLC is a medpa/dayspa facility that serves the Anderson, Indiana area.

Our website address is: http://lookworthy.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

Contact forms are used to provide you an additional way to reach Lookworthy for questions, comments, or concerns. Information sent through a contact form is treated as an email. Your private contact information (email address and/or phone number) are provided to us at your discretion and only used to contact you in response to your message. The contact information may remain stored in our email management system.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

When you visit our website, information about your behavior on our website, including but not limited to the pages you visit and how long you are on the website, is collected by Google Analytics. It also collects general demographic data, including your age range, gender, and geographic location. All of this information is collected anonymously. Therefore, no personally identifiable information is collected with this information. This information is used to improve our website experience, particularly in terms of content creation and reorganization, and to better understand our perspective and existing client demographics.

Who we share your data with

Data about how you behave on this website–what pages you view, how long you remain on the page, etc.–remains within Lookworthy and will never be sold to a third party. This information about your usage is anonymous and is only used solely for making marketing decisions about the website content we create, share, and edit.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website to make a purchase, your contact information, including address and email address, is stored indefinitely in our shopping cart processor within our website solely for the purpose of processing your order, reaching out to you via email for questions or information pertaining to the order, and determining repeat customers. It is accessible only to Lookworthy staff and website administrators. This information is never shared, sold, or transferred to an insecure location. It may be deleted per your request.

Information provided through our Contact form may be stored within our email system if an email communication begins. If communication ceases, the information will be deleted.

Anonymous data collected through Google Anaylytics will be stored in Google Analytics until Lookworthy’s account deletion.

Contact information submitted via the Lookworthy opt-in form will be stored in our email marketing software indefinitely. Inactive subscribers, including those who do not open over 75% of emails within a year period, are deleted from the system annually. Individuals may also request to have their information removed at any time.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Information about your visit to the website, including the pages you visit and length of time on the website, may be processed through Google Analytics. Your identity is not attached to this information and the data collected is used solely by Lookworthy staff for marketing decisions regarding the creation and editing of website content.

Your contact information

Your contact information provided through our Contact form may be stored within our email system if an email communication begins. If communication ceases, the information will be deleted.

Contact information provided through our online shop will remain in our order history in the shop component of our website. This information is only accessible to Lookworthy staff and website administrators and is only used for processing orders, contacting customers with questions or information pertaining to the order, and tracking repeat customers. This information is not transferred to an insecure location and never sold or provided to third parties. It may be removed upon request.

Additional information

How we protect your data

Your contact data provided via a Contact form is either deleted from our email or stored within our email service provider.

Contact data provided via our email opt-in form is stored in our third party email marketing service provider and is only accessible via password to Lookworthy staff.

Data collected through Google Analytics contains no personally identifiable information.

What data breach procedures we have in place

Should a data breach occur, individuals affected will be contacted and informed what, if any, information may have been leaked. All passwords will be changed to prevent further breaches.

What third parties we receive data from

We receive data from Google Analytics regarding your website behavior, including but not limited to how many pages and what pages on our website you visit. This information is anonymous and contains no personally identifiable information.

What automated decision making and/or profiling we do with user data

Google Analytics information helps us make decisions regarding website content, including new content to create, content to edit, and reorganization of website content. It helps us get a better understanding of the basic demographics of visitors to our website, including age and gender. None of this information contains personally identifiable information.

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